SMS Terms & Conditions
SMS Consent Communication
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If consent has been given to receive text messages from Bessen Corp, messages may be received related to the following:
- Customer service communications
- Product and service inquiries
- Order updates and shipping notifications
- Service scheduling and appointment updates
- Technical support communications
- Billing and account-related notifications
Example:
“Hello, this is Bessen Corp. We have received your request regarding packaging equipment. A representative will contact you shortly. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to customer inquiries, order updates, service scheduling, and support communications.
Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
Customers may opt in to receive SMS messages from Bessen Corp by visiting our ‘Contact Us‘ page, filling out the website form, and checking the optional consent box. By checking this box, users agree to receive text messages related to customer service, product inquiries, order updates, service scheduling, technical support, and account notifications.
Opt-Out Method
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, customers may contact Bessen Corp directly and request removal from the messaging list.
Help
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at:
https://www.bessen.com/contact-us
Additional Options
Customers are not required to provide SMS consent and may communicate with Bessen Corp through phone calls, email, or website contact forms instead.
Standard Messaging Disclosures
Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages. Message frequency may vary.